Privacy Policy

Hathay Bunano is committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we process, store, and protect that information, and the rights you have in relation to your data. We maintain a strong commitment to handling your personal data responsibly, securely, and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Introduction

This Privacy Policy reflects our commitment at Hathay Bunano to uphold the highest standards of privacy and data protection. When you interact with our website (hathaybunano.com), products, or services, we may collect and process your personal data. We ensure that your personal information is treated with care and used transparently and lawfully.

2. Scope of Policy and Data Controller Role

This Policy applies to all users of hathaybunano.com and covers the collection, use, and disclosure of data through our digital properties. Hathay Bunano is the Data Controller for the personal data collected through our website.

For any privacy-related queries, please contact us at: [email protected].

3. Categories of Data Processed

We may collect, use, store, and transfer the following categories of personal data:

a. Usage Data
Includes information about how you use our website, such as your IP address, browser type and version, time zone setting and location, pages visited, session duration, and referring websites.

b. Account Data
Includes identifiers such as your name, postal/shipping address, email address, phone number, and account login details where applicable.

c. Profile Data
Includes your preferences, feedback, purchase history, wish list, browsing behavior, and interactions with our content and products.

d. Communication Data
Includes communications between you and us, including support inquiries, contact form submissions, and records of customer service interactions.

e. Technical Data
Includes information about your device, internet connection, operating system, device type, platform, screen resolution, and system configuration.

f. Transaction Data
Includes details of transactions you conduct on hathaybunano.com, such as payment information, order history, delivery address, and billing details.

g. Preference Data
Includes your preferences in receiving marketing from us and your communication preferences, interests in specific products or services, and response history.

4. Legal Bases for Processing Personal Data

We process your personal data lawfully, fairly, and transparently under the following legal bases:

– Consent: Where you have given us clear consent to process your data for a specific purpose.
– Contract: When processing is necessary for the performance of a contract (e.g., to deliver goods/services you have purchased).
– Legal Obligation: Where we are legally required to process data (e.g., for tax, fraud, or compliance obligations).
– Legitimate Interests: When it is in our legitimate business interest, and your interests and rights do not override those interests (e.g., to improve our site, develop new products, or understand usage trends).

5. Your Data Protection Rights

Under applicable data protection laws, you have rights concerning your personal data. These include:

– Right of Access: Request access to your personal data we hold.
– Right of Rectification: Request correction of any inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data under certain conditions.
– Right to Restriction: Request processing restriction where appropriate.
– Right to Data Portability: Request the transfer of your personal data to another controller in a structured, commonly used, and machine-readable format.
– Right to Object: Object to our processing activities where we rely on legitimate interests or use your data for direct marketing.

To exercise any of the above rights, please contact us at: [email protected].

6. Security Measures

We implement appropriate technical and organizational security measures to safeguard your personal data. These include:

– Encryption of data in transit and at rest,
– Role-based access control and authentication procedures,
– Firewalls and intrusion detection systems,
– Regular system backups and recovery testing,
– Staff training on privacy and data protection.

7. International Data Transfers

Your information may be processed or stored in countries outside your jurisdiction, including countries that may not offer the same level of data protection. Where this occurs, we adopt appropriate safeguards such as the use of Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms to ensure adequate protection of your personal data.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, including:

– Usage and Technical Data: retained for up to 12 months for analytical purposes.
– Account and Profile Data: retained as long as your account is active and up to 6 years thereafter for compliance purposes.
– Communication Data: retained for 3 years after the last contact.
– Transaction Data: retained for up to 7 years for tax and legal reporting requirements.
– Preference Data: stored until you withdraw your consent or object to processing.

9. Cookie Policy

hathaybunano.com uses cookies to enhance your browsing experience and provide relevant content. Cookies are small text files placed on your device. We use the following types of cookies:

– Essential Cookies: Required for core functionality such as website security, navigation, and shopping cart operations.
– Functional Cookies: Enable improved functionality, remembering preferences and choices.
– Analytics Cookies: Allow us to measure and understand website performance and user interaction (e.g., Google Analytics).
– Performance Cookies: Help us enhance speed and responsiveness by collecting technical data.

10. Cookie Management and Compliance

Visitors can set preferences and manage cookies through the website’s cookie consent banner or by adjusting browser settings. Where required by the GDPR, we obtain explicit consent before placing non-essential cookies on your device.

CCPA-compliant opt-out mechanisms are provided for California residents wishing to limit the sale or sharing of their personal information.

11. Children’s Data

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from anyone under 13 years of age. If we become aware of such data being collected without verified parental consent, we will take steps to delete it.

12. Changes to This Policy

Hathay Bunano may amend this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any substantial changes will be communicated through hathaybunano.com or via direct notification when appropriate.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]

By continuing to use hathaybunano.com, you acknowledge and accept the practices described in this Privacy Policy. Your privacy is of utmost importance to us, and we remain steadfast in our compliance with international privacy standards.

We welcome any inquiries related to your personal data rights or our data practices.